FAQS

Glossary

Spot A physical place which is georeferenced and contains relevant information in different formats (text, image, video, sound, etc.).

Route A group of spots which are organized according to different thematic and geographic criteria.

Channels Spotsuite webs which are exclusively focused on a specific topic (history, literature, gastronomy, etc.).

Hub Place on the Spotsuite web in which registered users can access all of the routes shared by other uses. This meeting place allows users to share, download, purchase and sell published routes and spots. Information related to the user's interests also appear on the Hub.

My Spotsuite Place on the Spotsuite web which is accessible only to registered users and allows these to view all of the information regarding their published routes.

Project Routes which are in the process of being created but have not yet been published. These projects can be saved on the platform so that the user can continue to develop them over the course of different sessions.

Publish When a route is published, this becomes public domain and other registered Spotsuite users can obtain these, either for free or by purchasing them.

Spotsuite blogs When a user initiates a route, it is possible to convert this into a blog so that he or she can add information about the spots based on his or her experiences.

Share It is possible to share any Spotsuite spot, route or blog via social networks.

Spotsuite App This is the Spotsuite app for mobile devices. The app allows us to follow the published routes in situ. The app uses GPS technology to guide us to the different spots along the route. Using the app we can also create and edit spots, share these on social networks and access the Spotsuite blogs.

Registering as a user

Who can register on Spotsuite? Anyone and everyone, whether they be individuals or organisations (companies, institutions, associations, etc.).

What if I represent a company or organisation which is interested in joining Spotsuite? No problem. Simply indicate this during the registration process and you will be given access to the functionalities and information for this type of user.

No. Registration is free both for individuals and organisations.

How can I register? Simply click on the tab ‘JOIN US’ on the upper right-hand side of our web. You can also register by clicking here.

What information will I be asked to provide? To register, all you need is a valid e-mail address, a username and a password. Later, if you decide to buy or sell routes on the platform, or if you wish to publish your routes, we will ask you to provide bank account details.

Can the information I provide be passed on to third parties? Under no circumstances will your data be sold, rented or passed on to anyone other than Spotsuite. You can consult our privacy policy here.

What rights do I have as a registered user? Users have the right to access the two main sections of the website: the 'Hub' and ‘My Spotsuite’. The ‘Hub’ is a space dedicated to the exchange of routes, where you can share, download, buy and sell routes. ‘My Spotsuite’ is where you can see your routes, edit your profile and, above all, create and edit spots and routes.

How can I access the ‘Hub’ and ‘My Spotsuite’? If you are already a registered user and do not access these sections automatically when going to the website, click on ‘SIGN IN’ on the top right-hand part of the page.

What if I forget my password? We will send you a reminder to the e-mail address associated with your account.

What if I want to change my e-mail address or password? You can do so by clicking on ‘SETTINGS’, on the top right-hand side of the web.

Can I open more than one account? Yes. When you want to close one session to log in to another account, you must click on the ‘LOG OUT’ option on the upper right-hand side of your Spotsuite space.

Users

User Level Users may be individuals or companies or other types of organisations. In either case there are three possible user categories: user (obtained simply by registering), route master (those who have created and published routes) and evangelist (those who design routes which are widely circulated and merit economic compensation by Spotsuite).

What if I am a company, institution or organisation? You are in a different category than individual users and enjoy functions which are particularly designed to meet you needs and interests.

I made a mistake. I wanted to sign up as an organisation and I signed up as an individual user No problem. Send us an email at info@spotsuite.com and we’ll change your status.

Where can I view my user profile? By clicking on ‘SETTINGS’, on the upper right-hand side of the website.

Can other users view my user information? Other users can only see your username, status, the spots and routes you have published and, optionally, a brief description of who you are and any links to personal websites or blogs. Under no circumstances can they view your email address or your bank account information.

Creating routes

What is a route? A route is a group of different ‘spots’ which have something in common and are located in a geographically defined and accessible space. These may be grouped together according to diverse themes: their relationship with a work of art or theatre, emblematic places for a particular group of people, places of historical interest, etc.

How is a route created? It is a simple question of configuring the information related to the route and creating or adding ‘spots’ to it. When a new route is created, this is considered a project which may be edited as many times as you wish before publishing it. To create a route, go to MY SPOTSUITE and click on ‘Create route’. You will be taken to the project editing screen.

What information does a route contain? A route has a title, a defining image, classification data (language, theme, author, title or name, period, location, means of transportation, keywords), price, description and the ‘spots’ which comprise it.

Once the route has been published is it possible to edit it? The route’s creator can edit the route whenever he wishes to.

Can the information and images be taken from other websites? Both the information and images may point to other websites; however, contents from other places may not be used directly unless these are explicitly covered by the Creative Commons license.. Compliance with copyright and international intellectual property regulations is the full responsibility of the ‘spot’ and route creators. In the case of conflicts or claims, Spotsuite will proceed by issuing a warning to the user before withdrawing the contents in question.

Sharing routes

How can I share a route? Once the route has been created and published it becomes visible for all Spotsuite users, who may acquire them according to the stipulated conditions.

Are the routes free or must they be purchased? This depends on the route’s creator. The routes can be shared for free; however, if the author believes the time and effort invested is deserving of compensation, he may establish a price for the route.

Must you be a company or organisation to sell routes? No, individual users can also create and sell routes. In order to do so, however, it is necessary to provide bank account information.

What price can a route have? This depends on the user who created it, although Spotsuite recommends not charging more than 3 euros for a single route.

How can I obtain a route created by another user? When you go to the HUB and see a route of interest, simply click on the button ‘Save route’. To view the routes you have downloaded, go to the MY SPOTSUITE section.

Creating Spots

What is a spot? A geographically localized place which contains relevant information in different formats (text, image, video, sound, etc.).

How can I create a spot? Click on the button ‘Create Spot’ in MY SPOTSUITE.

What information does a spot contain? A title, a location (on a map, an address or geographic coordinates), classifying information (language, theme, author, title or name, period, location, means of transportation, keywords) and the content.

Can the information and images be taken from other websites? Both the information and images may point to other websites; however, contents from other places may not be used directly unless these are explicitly covered by the Creative Commons license. Compliance with copyright and international intellectual property regulations is the full responsibility of the ‘spot’ and route creators. In the case of conflicts or claims, Spotsuite will proceed by issuing a warning to the user before withdrawing the contents in question.